Privacy Policy
1. Information We Collect
We collect information you provide through our contact and enquiry forms: name, e-mail address, phone/WhatsApp number, company, country and message content. We also collect basic technical data (IP address, browser type) through standard website analytics.
2. How We Use Your Information
- Responding to quotation and product enquiries
- Preparing quotations, contracts and shipping documentation
- Communicating order status and delivery updates
- Improving our website and service quality
3. Data Sharing
We do not sell or rent your personal data. Information is shared only with parties necessary to fulfil your order (shipping lines, inspection agencies, customs brokers) and with processors bound by confidentiality obligations.
4. Cookies
We use cookies for website functionality, performance measurement and (where enabled by our consent banner) marketing. You can manage or disable cookies in your browser settings at any time.
5. Data Retention
Enquiry and order data is retained for the duration of the business relationship and as required by applicable law and accounting regulations.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting [email protected].
7. Security
We apply appropriate technical and organisational measures to protect your data against unauthorised access, alteration or loss.
8. Contact
Privacy enquiries: [email protected]. We respond within 24 hours.